FAQ:
What ingredients are in your body butters? 
Our body butters are made with premium ingredients.
Shea Butter - Shea butter is a natural fat extracted from the nuts of the shea tree (Vitellaria paradoxa), which grows in the West African savannah. It is widely known for its intense moisturizing, soothing, and repairing properties.
 Sweet Almond oil - Sweet almond oil is a popular, nutrient-rich carrier oil derived from the dried kernels of the sweet almond tree (Prunus amygdalus dulcis). It is widely used in skincare, haircare, and aromatherapy due to its emollient, moisturizing, and nourishing properties.
These two premium ingredients are then blended with distilled water and a plant based wax , then we add an essential or fragrance oil to create a very much loved body butter by our customers.
Each product is formulated to deeply moisturize and nourish your skin with just only Five ingredients - If you have very dry skin, you can try our new product - Nourish. 
Nourish adds another Ingredient - Organic cold pressed coconut oil. 
Organic cold-pressed coconut oil is a pure, unrefined, and nutrient-rich oil extracted from the fresh meat of organic coconuts without the use of high heat or chemical solvents
This combination is a winner for extra dry skin. 
Is your product safe to use on acne-prone skin?
We have customers who have had no issues with our range because it is a water based formulation.
Butter Me Up offers the healing benefits of shea without the heavy, occlusive nature of a non-water based body butter. 
To be on the safe side, always perform a patch test first.
Are your products natural? 
Yes! If you have selected a product from our essential oil scented range. Our fragrance oils are unfortunately not, which is why our dilution rate is low, our repeat customers with sensitive skin have no issue.
If you have sensitive skin, always do a patch test first.
Do you offer a preservative-free option?
Yes, we offer both preserved and preservative-free options. Our preservative-free products are perfect for those who will be using our body butters regularly , as they will finish the product within the 4 month life span.
Are your products suitable for sensitive skin? 
Our body butters are formulated to be gentle and nourishing for All skin types. However, if you have very sensitive skin or allergies, we recommend checking the ingredient list and doing a patch test first.
Are your products cruelty-free?
Yes

Using Our Products
How do I use the body butter?
Apply a small amount to cleaned skin. Whether dry or slightly damp skin, massage in circular motions until fully absorbed. A little goes a long way! 
How long do your products last once opened? 
Preservative-free options should be used within 4 months for optimal freshness. With a preservative, it can last 12 / 18 months
How should I store my body butter?
Store in a cool, dry place away from direct sunlight. Avoid leaving in hot environments (like your car) as natural butters can melt. If the worse should happen and the butter melts, simple place in the fridge for a few hours to re-harden. If in a rush, put it in the freezer for quicker results

Ordering & Delivery
Where do you ship? 
We currently only ship within the UK. 
How long does delivery take?
 Standard tracked delivery takes 2 - 3 business days.
Fast tracked within 1 - 2days, including Saturdays.
For Special delivery - Please contact us on info@buttermeup.london
Do you offer free delivery?
Yes. Free delivery on orders over £50
Can I track my order? 
Yes, you'll receive a tracking number via email once your order ships.

Discovery Bundle
What's included in the 10ml discovery bundle? 
Our discovery bundle lets you sample multiple scents in convenient 10ml sizes, perfect for finding your favorite fragrance or trying our range before committing to full-size products.
Is this a good gift option?
Absolutely. Our discovery bundle makes a perfect gift for anyone who loves natural skincare or wants to explore different scents.

Returns & Exchanges
What's your return policy?
We accept returns within 14 days of purchase for unopened products in original condition. Please refer to Our Returns and Refunds policy for more information 
Can I exchange for a different scent?
Yes, If the product is unopened. Please refer to Our Returns and Refunds policy for more information